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Tame Your Inbox: How to Manage Email

About This Course

We're all spending more time writing emails, searching for emails, or worrying about emails. Think about what you'd rather accomplish.

Email is one of the most efficient tools for sharing everything from ideas to final reports with employees, colleagues, and clients. But it's a complicated medium. Fortune 500 companies and newsrooms share the same challenges. Everyone has to keep track of incoming messages and prioritize them. Meanwhile, outgoing messages have to be crafted within the context of your organization's unique culture.

Determining what type of messages should be emailed, how to strike the right tone, and figuring out whom to email can drain valuable time and energy. In this lighthearted but effective Webinar, you'll learn how to read, understand and respond to email without getting buried by your inbox.

What Will I Learn?

  • How to use email more effectively in your newsroom or company
  • Techniques for managing email on deadline
  • How to reduce email volume and improve communication and collegiality
  • When it's appropriate to set email aside

Who Should Take this Course?

Fortune 500, media, and entertainment executives, newsroom managers, editors, producers, reporters and anyone using email intensively for outreach to audiences and sources.

Course Instructor

Joshua Brockman

Joshua Brockman

Joshua Brockman is an accomplished writer and multimedia journalist whose stories on business, technology, and the arts have been published by NPR, The New York Times, and Smithsonian, among many other national publications and broadcast outlets. Brockman serves as a Wharton MBA Writing Coach for the Wharton Communication Program at the University of Pennsylvania. He's a graduate of Amherst College and the Columbia University Graduate School of Journalism.

Frequently Asked Questions

What web browser should I use?

The Open edX platform works best with current versions of Chrome, Firefox or Safari, or with Internet Explorer version 9 and above.

See our list of supported browsers for the most up-to-date information.