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How User Experience (UX) Will Save Journalism

About This Course

Can two letters — UX — save journalism? Maybe, if increasing our focus on 'user experience' leads to better products and happier readers.

UX is both an art and a science, but it does not need to be complicated or expensive.

This Webinar look at the components of a good user experience, focus on usability with some real-world examples — from gas caps to doorknobs — and learn some of the basic concepts that support a good UX process from "affordance" to "wireframe".

What Will I Learn?

  • What "user experience" is
  • Some examples worth sharing
  • How you measure and improve UX
  • Why it makes good business sense
  • Why focusing on readers is a key to success

Course Instructor

Damon Kiesow

Damon Kiesow

Damon Kiesow is a senior product manager at The Boston Globe, where he helps develop new mobile apps and mobile websites for and

In 2010-2011 he was the Digital Media Fellow at The Poynter Institute, studying and writing about the use of mobile technology in journalism. He has presented at numerous conferences and Webinars on the topics of mobile media, change leadership, multimedia newsroom management and photojournalism.

Frequently Asked Questions

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See our list of supported browsers for the most up-to-date information.